Taxi!!! Pune chalega kya?
“T” for Taxi and “T” for Tussle. How I relate the two? The Tussle for Taxis. Let me elaborate.
Finding a good taxi for traveling outstation in India has been equated to roulette. Price, service quality and convenience have been the greatest challenges. At Gozo, we set out to solve exactly these issues through technology. To consumers, we’re a taxi company but at our very core we’re a technology company.
The industry term for what we do is called Taxi aggregation. Gozo does not own any taxi’s. But we have a solid network of taxi operators who work with us directly and have committed to a service and quality level that we hold them to. Gozo is in the business of putting more money in the drivers pocket and hence the driver is happy to work with and comply with Gozo’s stringent requirements.
Here is what we do. We are in direct connection with consumers and operators. And hence with Gozo there is no middle-man. Normally, when you book a cab with a broker, they tend to pocket most of the money and very little makes it to the actual operator. As a result, its difficult for the operator to keep the A/C on etc as he is not getting compensated enough to keep the A/C running and offer you great services. Not with Gozo. Our operators are paid well and are happy to serve you. More so, the better they serve you themore business they get.
As we tell our employees, we exist to give great service. Our job at Gozo is to deliver “DELIGHT” and ensure that we’re transforming India one trip at a time. So when we do well tell your friends about us as we DEPEND on your referrals to grow our business. And when we miss the mark, please tell us so we know what to fix and how to continue to get better.
While there are many companies offering technology based taxi aggregation within the city, offering taxi based aggregation outside the city is complex task not just logistically but also on the technology front.
As a outstation taxi provider, you need to get
• Clean, commercially licensed cars cars
• Cars that are regularly inspected for fitness
• Drivers that are commercially licensed and experienced – not just trained
• Driver who are courteous and have a service first attitude
• A service center team who is here to support you
• A company which has a plan when a car breaks down or gets delayed picking you up
• Someone who can serve you throughout the nation
• Is easy on your wallet and does not compromise on quality
We strive every day that each of our trips meets the above standard. And we do this with our EARS OPEN for your feedback and input on how we can continue to do better.
Lets get together and work towards transforming how India travels outstation by taxi one trip at a time. It’s a new way to hire outstation taxis and getting quality service without breaking the bank.
